We do ship our products with several delivery companies, depending on your location. We do only use trusted companies like DHL, Fedex, postNL, UPS and DPD.
You will need to place your signature when you receive the package.
If you are not at home, the shipper will offer the package 2 more times. The first time the shipper will try to deliver the package again at the delivery address.
The second time you will get the opportunity to collect the package at one of your local post offices or mail distribution centers.
If you don't collect the package within 20 days, the package will be returned to us. So please make sure to collect it in time.
Please provide us with a delivery address that is easily accessible and where you will be when your package is delivered.
If your home has an access code, please provide the code so the shipper can enter the building.
You can also provide your working address if that is more convenient.
All the lamps are shipped in high quality cardboard boxes with inner protection and are wrapped in plastic to protect against moisture.